Legal
Effective Date: 1 January 2026
WebNexusBuild ("we", "us", "our") is committed to protecting your personal data in accordance with the European Union General Data Protection Regulation (GDPR) and the Portuguese Lei n.º 58/2019. This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with our services at Rua Infante Santo 26, Bloco A-6 S, Sé, 9000-012 Funchal, Portugal.
1. Data Controller
WebNexusBuild, registered at Rua Infante Santo 26, Bloco A-6 S, Sé, 9000-012 Funchal, Portugal, is the data controller responsible for your personal data. Contact: [email protected].
2. Data We Collect
We may collect: full name, email address, phone number, company name, project requirements, IP address, browser type, and cookie identifiers. We do not collect special category data (health, religion, biometric, or political data).
3. Purpose and Legal Basis
Your data is processed under Article 6(1) GDPR on the following bases: (a) performance of a contract — to deliver requested technical services; (b) legitimate interest — to respond to inquiries and improve service quality; (c) consent — for optional marketing communications, which you may withdraw at any time.
4. Data Retention
Personal data is retained for the duration necessary to fulfill the contracted service and for a maximum of 24 months following the last interaction, unless a longer retention period is required by law.
5. Data Sharing
We do not sell personal data. Data may be shared with: hosting providers (within the EU/EEA), payment processors, and analytics tools that process data under written data processing agreements in compliance with Article 28 GDPR.
6. International Transfers
Where data is transferred outside the EEA, we ensure appropriate safeguards through Standard Contractual Clauses (SCCs) or adequacy decisions as per Chapter V of the GDPR.
7. Your Rights
Under Articles 15–22 GDPR, you have the right to: access your data, rectify inaccuracies, request erasure ("right to be forgotten"), restrict processing, data portability, object to processing, and withdraw consent. To exercise these rights, contact [email protected]. You also have the right to lodge a complaint with the CNPD (Comissão Nacional de Proteção de Dados) at www.cnpd.pt.
8. Data Security
We implement appropriate technical and organizational measures including encryption, access controls, and regular security assessments to protect your personal data against unauthorized access, alteration, or destruction.
Effective Date: 1 January 2026
These Terms of Service ("Terms") govern all engagements between WebNexusBuild, registered at Rua Infante Santo 26, Bloco A-6 S, Sé, 9000-012 Funchal, Portugal, and any client or user ("Client") engaging our technical consulting, software integration, or infrastructure services.
1. Scope of Services
WebNexusBuild provides end-to-end technical consulting, enterprise software integration, and secure infrastructure orchestration. The exact scope, deliverables, timelines, and pricing for each engagement are defined in a mutually signed Statement of Work (SOW) or Service Agreement prior to project commencement.
2. Project Execution
All projects follow a phased approach: (a) Discovery and requirements gathering; (b) Architecture design and approval; (c) Implementation and integration; (d) Testing and validation; (e) Deployment and handover. Milestone payments are due upon approval of each phase as outlined in the SOW.
3. Payment Terms
Invoices are payable within 14 calendar days of issuance unless otherwise specified in the SOW. Late payments incur a statutory interest rate of 4% per annum as per Portuguese Civil Code Article 1007. Work may be suspended for invoices overdue by more than 30 days.
4. Intellectual Property
Upon full payment, the Client receives a perpetual, non-exclusive license to all custom code, documentation, and deliverables produced under the SOW. WebNexusBuild retains the right to use general methodologies, frameworks, and non-proprietary components across engagements.
5. Confidentiality
Both parties agree to maintain strict confidentiality of proprietary information shared during the engagement. This obligation survives termination for a period of 24 months as per Article 1316 of the Portuguese Civil Code.
6. Limitation of Liability
WebNexusBuild's total aggregate liability shall not exceed the total fees paid by the Client for the specific service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages, including data loss or business interruption.
7. Termination
Either party may terminate with 30 days written notice. Upon termination, the Client is liable for all work completed up to the termination date. Outstanding deliverables and data will be transferred within 10 business days of final payment.
8. Governing Law
These Terms are governed by Portuguese law. Any disputes shall be resolved first through mediation, and failing that, submitted to the exclusive jurisdiction of the courts of Funchal, Madeira, Portugal.
Effective Date: 1 January 2026
This Cookie Policy explains how WebNexusBuild, located at Rua Infante Santo 26, Bloco A-6 S, Sé, 9000-012 Funchal, Portugal, uses cookies and similar tracking technologies when you visit our website.
1. What Are Cookies
Cookies are small text files placed on your device by your browser when you visit a website. They help us recognize your device, store preferences, and improve your browsing experience.
2. Types of Cookies We Use
Essential Cookies: Required for the website to function properly. These enable core features such as navigation, form submission, and security. They cannot be disabled.
Functional Cookies: Remember your preferences and settings (e.g., language, cookie consent status) to provide a personalized experience.
Analytics Cookies: Collect anonymous usage data to help us understand how visitors interact with our site, enabling us to improve performance and content.
3. Specific Cookies
We currently use: (a) cookieConsent — stores your cookie consent preference via localStorage; (b) session_id — maintains session state for form interactions.
4. Managing Cookies
You can manage or disable cookies through your browser settings. Disabling essential cookies may impair website functionality. Most browsers allow you to block or delete cookies via their settings menu.
5. Third-Party Cookies
We may use third-party services (e.g., Google Maps on our contact page) that set their own cookies. These third parties have their own privacy policies governing their use of cookies.
6. Changes to This Policy
We reserve the right to update this Cookie Policy at any material changes. The latest version will always be available on this page with the effective date noted above.
7. Contact
For questions about our cookie practices, contact [email protected] or write to us at Rua Infante Santo 26, Bloco A-6 S, Sé, 9000-012 Funchal, Portugal.
Effective Date: 1 January 2026
WebNexusBuild, registered at Rua Infante Santo 26, Bloco A-6 S, Sé, 9000-012 Funchal, Portugal, provides the following refund and reimbursement terms for all technical consulting, software integration, and infrastructure services.
1. General Refund Policy
Due to the nature of bespoke technical services, refunds are assessed on a case-by-case basis. Completed and approved project milestones are non-refundable. Work in progress may be eligible for partial reimbursement proportional to undelivered deliverables.
2. Cancellation Before Work Begins
If a project is cancelled before any work has commenced (within 48 hours of SOW signing), a full refund of any advance payment will be issued within 10 business days.
3. Cancellation During Project
If a project is cancelled after work has begun: (a) all completed and approved milestones are non-refundable; (b) work in progress will be assessed and a pro-rata refund issued for undelivered portions; (c) a cancellation fee of 15% of the remaining project value may apply to cover administrative and resource allocation costs.
4. Quality Issues
If deliverables do not meet the specifications defined in the SOW, WebNexusBuild will, at its option: (a) remediate the deliverables at no additional cost; (b) issue a partial refund proportional to the deficient scope; or (c) provide a credit toward future services.
5. Refund Process
Refund requests must be submitted in writing to [email protected] within 30 days of the relevant invoice date. Eligible refunds will be processed within 14 business days via the original payment method.
6. Non-Refundable Items
The following are non-refundable: (a) third-party software licenses procured on behalf of the Client; (b) domain registration and hosting fees already paid; (c) consulting hours that have been delivered and documented.
7. Governing Law
This Refund Policy is governed by Portuguese law, including the Código do Consumidor (Consumer Code) and applicable EU consumer protection directives. Disputes shall be submitted to the courts of Funchal, Madeira, Portugal.